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AC problem · Updated

AC won't turn on? Check these in order

Nothing: no fan, no click, no hum. Before assuming the worst, work through power and safety devices in order. More often than not, something is simply switched off.

Safety first. If you smell burning or the breaker trips again right after a reset, turn the system off at the thermostat and the breaker and leave it off. That's an electrical fault.

Checks, in order

  1. Thermostat screen. Blank? Replace the batteries. Set it to Cool, lower the set point a few degrees and wait five minutes (many systems have a restart delay).
  2. Breakers. Find the AC and air-handler breakers. A tripped breaker can sit in the middle position: push it fully off, then on. Once.
  3. Outdoor disconnect. The box next to the outdoor unit. Some have a pull-out block that must be fully seated. Don't open it further if you're not comfortable with it: it's 240 volts.
  4. Float switch. Look at the pan under the air handler. If it's full of water, the float switch has shut everything down to prevent a flood. See AC leaking water.
  5. Air-handler door. Many units have a safety switch that cuts power if the panel isn't closed properly after a filter change.

What it probably is, if those are fine

  • Failed thermostat or wiring, often after a surge or a DIY thermostat swap.
  • Blown low-voltage fuse on the control board. Usually caused by a short somewhere, which has to be found too.
  • Failed transformer or control board, common after lightning.
  • Failed capacitor or contactor at the outdoor unit, if the indoor fan works but the outdoor unit doesn't.

When to call

If a breaker trips again after one reset, stop and call: that's an electrical fault. Otherwise, call if the checks above don't bring it back. Tell us what happens at the thermostat and whether anything runs at all.

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Quick answers

Why won't my AC turn on at all?

The most common causes are dead thermostat batteries, a tripped breaker, the outdoor disconnect, or a float switch that shut the system off because the drain backed up.

Should I reset the breaker?

Once. If it holds, it may have been a surge. If it trips again, leave it off and call. That means there's a fault.

My AC clicks but won't start. What is it?

Often a failed capacitor or contactor at the outdoor unit. It's a common repair, but it's high-voltage, so leave it to a technician.

Checks didn't fix it?

Call and a person answers, 24/7. We diagnose first and price it in writing.

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